SprayLogic Terms of Service

Effective Date: July 23, 2026
Last Updated: July 23, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "User", or "you") and SprayLogic LLC, a Mississippi limited liability company ("SprayLogic", "we", "us", or "our"). These Terms govern your access to and use of the SprayLogic website, web application, software, and all related features, content, tools, reports, support, and services made available by SprayLogic (collectively, the "Services").

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE DISCLAIMERS OF WARRANTIES, LIMITATIONS OF LIABILITY, AN INDEMNIFICATION OBLIGATION, AND A BINDING ARBITRATION AGREEMENT WITH A CLASS ACTION AND JURY TRIAL WAIVER.

1. Acceptance of Terms

By creating an Account, purchasing a Subscription, clicking a button or checking a box indicating acceptance, accessing the Services, or using any portion of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and the SprayLogic Privacy Policy. If you do not agree, you may not access or use the Services.

If you access or use the Services on behalf of a company, farm, partnership, limited liability company, corporation, governmental entity, or other organization, you represent and warrant that you have authority to bind that organization. In that circumstance, "Customer" and "you" refer to both the organization and the individual accepting these Terms on its behalf.

These Terms are intended primarily for commercial and professional users. The Services are not designed as a consumer product, emergency service, aviation service, pesticide application service, agronomic consulting service, legal service, accounting service, or regulatory certification service.

2. Definitions

For purposes of these Terms:

  • "Account" means the account through which a Customer and its Authorized Users access the Services.
  • "Authorized User"means an employee, contractor, pilot, applicator, administrator, or other individual whom Customer authorizes to use the Services under Customer's Account.
  • "Customer Data" means data, documents, records, images, field boundaries, application information, chemical information, customer information, aircraft information, license information, and other content submitted to or generated through the Services by or for Customer, excluding SprayLogic Technology and Third-Party Data.
  • "Documentation" means user guides, help content, technical instructions, and other materials SprayLogic makes available regarding the Services.
  • "Order Form" means an ordering document, online checkout page, subscription confirmation, proposal, or other document specifying the Subscription purchased by Customer.
  • "Subscription" means the paid or trial right to access specified portions of the Services for a defined term.
  • "SprayLogic Technology" means the Services, software, source code, object code, interfaces, designs, workflows, databases, algorithms, calculations, Documentation, branding, and all related intellectual property owned by or licensed to SprayLogic.
  • "Third-Party Data" means information obtained from or made available by government agencies, weather providers, mapping providers, manufacturers, licensors, integration partners, or other third parties.
  • "Third-Party Services" means websites, applications, APIs, infrastructure, payment processors, mapping services, weather services, government databases, and other products or services not owned or controlled by SprayLogic.

3. Eligibility, Authority, and Sanctions Compliance

You must be at least eighteen (18) years old and legally capable of entering into a binding contract. You may not use the Services if you are prohibited from doing so under applicable law or if your use would cause SprayLogic to violate any law, regulation, trade restriction, or sanctions program.

You represent that you and your Authorized Users are not located in, organized under the laws of, ordinarily resident in, or controlled by a jurisdiction subject to comprehensive United States sanctions, and are not identified on a United States government restricted-party list. You are responsible for compliance with export-control and sanctions laws applicable to your use of the Services.

4. Account Registration

You must provide complete, current, and accurate registration, subscription, billing, and contact information. You agree to promptly update that information when it changes. SprayLogic may reject a registration, require additional verification, or suspend an Account if information appears inaccurate, fraudulent, incomplete, or misleading.

Customer is responsible for designating Account administrators and controlling the permissions granted to Authorized Users. Customer is responsible for all acts and omissions occurring through its Account, including acts and omissions of Authorized Users, whether or not specifically authorized by Customer.

5. Account Security and Unauthorized Access

Customer and each Authorized User must maintain the confidentiality of usernames, passwords, authentication codes, and other access credentials. Credentials may not be shared except through functionality expressly designed for multiple Authorized Users. Customer must use commercially reasonable security practices, including strong unique passwords and multi-factor authentication when available.

Customer must promptly notify SprayLogic at support@spraylogic.co if it suspects unauthorized access, credential compromise, or misuse of an Account. SprayLogic may take reasonable steps to protect the Services, including resetting credentials, restricting access, or temporarily suspending an Account. SprayLogic is not responsible for loss resulting from Customer's failure to secure its Account or timely report suspected compromise.

6. Subscription Plans

Access to certain Services requires a Subscription. Available plans, Authorized User limits, aircraft limits, feature limits, data limits, usage allowances, and pricing are described on the applicable Order Form or subscription page. SprayLogic may add, modify, or discontinue plans and may impose reasonable usage limits, provided that changes to a paid Subscription will ordinarily take effect at renewal unless earlier action is reasonably necessary for security, legal compliance, or service integrity.

Subscription rights are limited to Customer and its Authorized Users and may not be sold, leased, sublicensed, transferred, or shared with another business except with SprayLogic's prior written approval.

7. Fees, Stripe Billing, Automatic Renewal, and Taxes

Subscription fees are billed in advance on a monthly, annual, or other stated billing cycle. SprayLogic uses Stripe to process Subscription payments. By providing a payment method or purchasing a Subscription, Customer authorizes SprayLogic and Stripe to charge the payment method for all Subscription fees, applicable taxes, and other amounts due under the applicable Order Form.

Payment information is submitted to and processed by Stripe. SprayLogic does not receive or store complete payment-card numbers or card security codes. SprayLogic may receive limited billing and transaction information from Stripe, such as Customer name, billing email, card brand, last four digits, Subscription status, payment status, transaction identifiers, and amounts paid. Stripe processes information under its own terms and theStripe Privacy Policy.

Unless canceled before the end of the then-current Subscription term, each Subscription automatically renews for a successive term of the same duration or the renewal duration shown at checkout, and Stripe will charge the payment method on file at the then-current price. Customer is responsible for maintaining a valid payment method and accurate billing information.

Fees do not include sales, use, excise, value-added, withholding, or similar taxes. Customer is responsible for taxes arising from its purchase or use of the Services, excluding taxes based on SprayLogic's net income. If SprayLogic or Stripe is required to collect or remit taxes, the applicable amount may be charged to Customer.

SprayLogic may suspend access for failed, disputed, reversed, or overdue payments after reasonable notice. Customer may not withhold, offset, or deduct fees based on an alleged claim against SprayLogic.

8. Trials, Promotions, and Promotional Pricing

SprayLogic may offer free trials, discounted pricing, referral credits, or promotional access. Unless otherwise stated, promotional offers are limited to one per Customer, have no cash value, may not be transferred, and may be modified or withdrawn at any time before acceptance.

9. Cancellation, Downgrades, and Refunds

Customer may cancel a Subscription through the Account settings, the Stripe-hosted billing portal if made available, or another cancellation process identified by SprayLogic. Unless otherwise required by law or expressly stated in an Order Form, cancellation becomes effective at the end of the then-current paid term. Customer will retain access through that date, subject to these Terms.

Fees are non-refundable and non-creditable, and SprayLogic does not provide prorated refunds for partial billing periods, unused features, reduced usage, downgrades, suspension resulting from Customer's breach, or termination by Customer before the end of a term. A downgrade may reduce feature access, user limits, aircraft limits, or other plan allowances and may result in loss of functionality.

Customer acknowledges that Subscription fees are charged for access to the features available under the purchased plan at the time of purchase. Customer is not paying for unreleased, planned, preview, or future functionality. The delay, modification, or non-release of a planned feature, including mapping or mobile functionality, does not entitle Customer to a refund, credit, fee reduction, or Subscription extension.

10. Scope of Services

SprayLogic provides subscription-based software for dashboard organization, customer and job management, scheduling, spray recordkeeping, weather display, chemical information, mathematical mix calculations, compliance organization, fleet records, licensing and certification records, reports, exports, and related operational administration. Certain features may not be available in every plan, location, device, or version.

SprayLogic is a software provider only. SprayLogic does not operate aircraft, employ or dispatch pilots on Customer's behalf, apply pesticides or other substances, inspect equipment, supervise applications, select chemicals, recommend rates, authorize flights, certify compliance, or make operational decisions.

SprayLogic may improve, modify, replace, remove, or discontinue any portion of the Services. SprayLogic will use commercially reasonable efforts to avoid materially reducing core paid functionality during a current Subscription term, but may make immediate changes where reasonably necessary for safety, security, legal compliance, third-party dependency changes, or technical integrity.

11. Service Availability, Maintenance, and Performance

SprayLogic will use commercially reasonable efforts to make the Services available, but does not guarantee any specific uptime, availability, response time, restoration time, error-correction time, or support level unless expressly stated in a separately signed service-level agreement.

The Services may be unavailable because of scheduled maintenance, emergency maintenance, updates, security events, internet or utility outages, hosting failures, third-party outages, government system outages, excessive demand, malicious activity, force majeure events, or circumstances outside SprayLogic's reasonable control. SprayLogic may perform maintenance without advance notice when reasonably necessary.

Customer is responsible for maintaining compatible devices, browsers, operating systems, internet access, cellular service, and other systems required to use the Services. Performance may vary by device, network, geography, data volume, and third-party provider.

12. Limited License

Subject to Customer's payment of all applicable fees and continued compliance with these Terms, SprayLogic grants Customer a limited, revocable, non-exclusive, non-transferable, non-sublicensable right during the Subscription term to access and use the Services and Documentation solely for Customer's internal business operations.

No rights are granted except those expressly stated. The Services are licensed, not sold. SprayLogic and its licensors reserve all rights, title, and interest in and to the SprayLogic Technology.

13. Acceptable Use and Prohibited Conduct

Customer and Authorized Users may not:

  • use the Services for any unlawful, fraudulent, deceptive, dangerous, or unauthorized purpose, or in violation of FAA, EPA, state pesticide, privacy, intellectual-property, export-control, or other applicable requirements;
  • reverse engineer, decompile, disassemble, translate, decode, or otherwise attempt to discover the source code, object code, underlying structure, algorithms, trade secrets, or non-public interfaces of any part of the Services, except to the limited extent such a restriction is prohibited by law;
  • copy, reproduce, modify, adapt, translate, create derivative works from, frame, mirror, republish, or distribute any part of the Services or Documentation without SprayLogic's prior written authorization;
  • sublicense, rent, lease, lend, sell, resell, assign, transfer, white-label, timeshare, or otherwise provide access to the Services to a third party, except for Customer's properly authorized users under the applicable Subscription;
  • access or attempt to access another customer's account, Customer Data, credentials, systems, or non-public portions of the Services without authorization;
  • circumvent Subscription limits, feature restrictions, access controls, authentication measures, security controls, rate limits, or other technical protections;
  • interfere with, disrupt, damage, disable, overburden, or impair the integrity, availability, security, or performance of the Services, or conduct penetration testing, vulnerability scanning, or security testing without SprayLogic's prior written authorization;
  • upload, transmit, introduce, or store malware, viruses, ransomware, malicious code, corrupted files, harmful data, or code intended to disrupt, damage, monitor, or gain unauthorized access to any system;
  • upload, store, transmit, or otherwise use content or data that infringes, misappropriates, or violates any intellectual-property, privacy, confidentiality, publicity, contractual, or other right, or that Customer lacks authority to provide;
  • scrape, crawl, harvest, index, or download content or data in bulk, or use bots, automated scripts, or similar methods to access the Services except as expressly authorized in writing by SprayLogic;
  • impersonate another person or organization, misrepresent an affiliation, or provide false or misleading account information; or
  • remove, obscure, or alter copyright, trademark, proprietary, or legal notices displayed through the Services.

SprayLogic may investigate suspected violations and may preserve or disclose relevant information as reasonably necessary to protect the Services, enforce these Terms, or comply with law.

14. Dashboard

The dashboard may display summaries, job status, acreage, weather, reminders, alerts, recent activity, usage information, compliance items, fleet information, and other operational data. Dashboard information is generated from Customer Data, Third-Party Data, system logic, and configured settings.

Dashboard summaries are provided for convenience and may be incomplete, delayed, duplicated, incorrectly categorized, or affected by missing or inaccurate source data. The dashboard is not an operational command center and does not provide flight authorization, application approval, compliance certification, emergency monitoring, or a guarantee that all required tasks, deadlines, or risks are displayed.

Customer must independently review underlying records and official sources before making operational, regulatory, or safety decisions.

15. Customer, Job, Field, and Scheduling Tools

The Services may allow Customer to organize customer profiles, farms, fields, jobs, application requests, schedules, notes, contacts, service details, and related records. These tools are administrative aids only. SprayLogic does not confirm customer authority, land ownership, property access, contract terms, job scope, field readiness, worker availability, or the feasibility or legality of a scheduled operation.

Customer is responsible for obtaining all consents, permissions, and legal rights required to collect, upload, use, and disclose information concerning Customer's clients, employees, contractors, landowners, farms, fields, and other third parties. Customer must ensure that schedules and job instructions are communicated directly to the appropriate personnel and must not rely exclusively on the Services for time-sensitive dispatch or coordination.

16. Weather Data, Forecasts, and Spray Conditions

The Services may display weather observations, forecasts, wind speed, wind direction, gusts, temperature, humidity, precipitation, radar, alerts, or other weather-related information obtained from NOAA and/or other Third-Party Services. SprayLogic does not create, control, independently measure, or independently verify Third-Party Data.

Weather Data may be inaccurate, incomplete, delayed, stale, geographically distant from the application site, unavailable, or based on forecast models rather than actual conditions. Conditions may vary materially within a field, at application height, between observation stations, and over short periods. Weather Data displayed in the Services may not reflect temperature inversions, localized gusts, obstructions, microclimates, sudden precipitation, changing wind direction, or other site-specific conditions.

SprayLogic does not determine whether conditions are safe, legal, suitable, or label-compliant for an application or flight. Any displayed spray window, alert, threshold, or recommendation is informational only and is not an approval to operate. Customer must verify current on-site conditions using appropriate instruments, professional judgment, the applicable product labeling, aircraft limitations, and governing law immediately before and throughout each operation.

SprayLogic is not liable for drift, off-target movement, inversion-related movement, crop injury, failed applications, aircraft incidents, regulatory action, environmental harm, or other loss arising from reliance on Weather Data or a weather-related alert.

17. Chemical and Pesticide Information

The Services may display chemical names, product names, active ingredients, EPA registration numbers, signal words, formulations, labels, supplemental labels, rates, restrictions, manufacturer information, or other chemical-related content obtained from the EPA, manufacturers, distributors, public databases, Customer Data, or other Third-Party Services.

Chemical information within the Services is provided for organizational and informational purposes only. SprayLogic does not create, approve, register, manufacture, sell, recommend, interpret, or independently verify pesticides, fertilizers, adjuvants, labels, or chemical data. Third-Party Data may be outdated, incomplete, misclassified, or inconsistent with the product actually possessed or used by Customer.

The labeling accompanying the actual product container, together with any legally applicable supplemental labeling, restrictions, bulletins, state requirements, and applicator obligations, controls. Customer must obtain and review the current official labeling for the exact product, formulation, use site, crop, pest, rate, timing, equipment, and location before use. Information displayed by SprayLogic does not amend, replace, supersede, or authorize a use inconsistent with applicable labeling or law.

Customer is solely responsible for chemical selection, legal use, storage, transport, handling, worker protection, personal protective equipment, restricted-entry intervals, preharvest intervals, disposal, spill response, recordkeeping, and compliance with all label and legal requirements.

18. Chemical Mix Calculator

The Chemical Mix Calculator is a mathematical convenience tool that may calculate quantities based on inputs such as acreage, hectares, carrier volume, gallons per acre, liters per hectare, tank volume, load size, rate per acre or hectare, concentration, units, or number of loads. The calculator uses Customer-provided inputs and programmed mathematical formulas. It does not exercise professional judgment.

SprayLogic does not use the calculator to select or recommend a product, application rate, tank mix, carrier volume, mixing order, adjuvant, nozzle, droplet size, swath width, flight speed, release height, concentration, or application method. The calculator does not determine product compatibility, physical stability, crop safety, efficacy, resistance-management compliance, water-quality effects, agitation requirements, formulation density, dry-versus-liquid equivalency, legal use, label compliance, or whether a mixture should be applied.

Calculator outputs depend entirely on the accuracy, completeness, consistency, and unit selection of Customer inputs. Errors may result from incorrect acreage, incorrect tank volume, wrong units, decimal placement, rounding, concentration assumptions, product formulation, density, unit conversion, software defects, or user misunderstanding. Weight and volume are not interchangeable unless supported by reliable product-specific information.

Before mixing or applying any substance, Customer must independently recalculate and verify each output, confirm the exact product and formulation, review all current labeling and restrictions, confirm compatibility and mixing order, and use qualified professional judgment. Customer must never rely on the calculator as the sole basis for a chemical purchase, mixture, load, or application.

To the fullest extent permitted by law, SprayLogic is not liable for over-application, under-application, crop damage, equipment damage, incompatibility, precipitation, foaming, clogged equipment, chemical exposure, environmental damage, regulatory action, wasted product, reapplication expense, or other loss arising from calculator inputs, outputs, or use.

19. Mapping, GPS, Acreage, and Geospatial Information

If and when mapping functionality is made available, the Services may allow Customer to create, draw, import, display, edit, or export field boundaries, polygons, points, routes, acreage estimates, imagery, coordinates, application areas, exclusion areas, or other geospatial information. Mapping functions may rely on Customer Data, device GPS, third-party imagery, geocoding, public records, imported files, or other Third-Party Services.

Mapping and GPS information is approximate and is not a professional survey, legal description, title opinion, property-boundary determination, airspace authorization, obstacle-detection system, navigation system, or guarantee of acreage. Imagery may be outdated or misaligned. GPS signals may drift or be degraded by equipment, atmosphere, terrain, trees, structures, interference, device settings, coordinate systems, file conversion, or third-party errors.

Customer is responsible for verifying field boundaries, acreage, ownership, access rights, sensitive areas, structures, people, livestock, utility lines, roads, waterways, neighboring crops, restricted areas, obstacles, and other conditions before operation. A boundary displayed in the Services does not establish permission to enter, fly over, or apply a substance to any property.

Customer must use appropriate aviation, surveying, agronomic, and legal resources when precision or legal certainty is required. SprayLogic is not liable for trespass, missed acreage, overlap, gaps, over-application, off-target application, property disputes, aircraft incidents, or losses caused by mapping or GPS information.

20. Spray Logs and Application Records

The Services may allow Customer to create and maintain spray logs, application records, load records, operator records, chemical records, acreage records, timestamps, weather observations, field information, aircraft information, customer information, and related documentation. These records are generated from Customer inputs, imported data, Third-Party Data, and system-generated fields.

SprayLogic does not observe Customer's operations and does not independently verify whether an application occurred, who performed it, the actual location, acreage, time, weather, product, rate, quantity, equipment, or conditions. Auto-filled, copied, calculated, imported, or system-generated fields may be inaccurate and must be reviewed by Customer.

Customer is solely responsible for ensuring each record is complete, accurate, timely, retained for the required period, and compliant with applicable federal, state, local, contractual, insurance, and label requirements. SprayLogic does not guarantee that a record format, template, report, or export satisfies any regulator, auditor, insurer, customer, certification body, or court.

Customer must correct errors promptly and maintain independent copies of legally significant records. The availability of a record in the Services does not establish its truth, admissibility, authenticity, regulatory sufficiency, or legal effect.

21. Compliance and Safety Tools

Compliance and safety features may help Customer organize records, checklists, incidents, licenses, documents, deadlines, inspections, reports, training information, or other compliance-related materials. These features are administrative tools and do not constitute legal, regulatory, aviation, pesticide, environmental, workplace-safety, or professional advice.

SprayLogic does not determine whether Customer is compliant with any FAA, EPA, state, local, label, insurance, employment, transportation, privacy, or contractual requirement. SprayLogic does not certify compliance, inspect operations, approve records, monitor all legal changes, identify every applicable requirement, submit filings unless expressly agreed in writing, or guarantee that alerts and checklists are complete.

Customer must consult official government sources and qualified legal, regulatory, aviation, agronomic, accounting, or safety professionals as appropriate. Customer remains solely responsible for all permits, certificates, exemptions, waivers, registrations, licenses, training, inspections, filings, notices, and operational procedures.

22. Fleet, Aircraft, Equipment, and Maintenance Records

Fleet tools may allow Customer to track aircraft, vehicles, trailers, generators, chargers, batteries, pumps, tanks, parts, serial numbers, service history, inspections, maintenance intervals, usage, costs, or related equipment information. These tools are recordkeeping aids only.

SprayLogic does not inspect, test, service, repair, certify, or monitor equipment and does not determine airworthiness, flight readiness, mechanical condition, battery health, remaining useful life, calibration, electrical safety, chemical compatibility, payload limits, or manufacturer compliance. A reminder, status, calculation, or absence of an alert is not a maintenance release or safety determination.

Customer is responsible for following all manufacturer instructions, service bulletins, maintenance schedules, inspections, calibration requirements, operating limitations, and applicable laws. Customer must ensure that qualified personnel inspect and approve equipment before operation and must maintain independent maintenance records when required.

23. Licenses, Certifications, Training, and Documents

The Services may allow Customer to store or track pilot certificates, agricultural aircraft operator certificates, exemptions, waivers, applicator licenses, medical certificates, insurance documents, training records, permits, registrations, and expiration dates.

SprayLogic does not issue, verify, authenticate, renew, file, approve, or guarantee the validity or sufficiency of any license, certificate, permit, exemption, waiver, endorsement, insurance policy, or training record. SprayLogic does not determine whether a person is qualified or legally authorized to perform an operation.

Expiration dates and reminders depend on Customer Data and may be missing, inaccurate, delayed, or undelivered. Customer must verify status directly with the issuing authority and is solely responsible for timely applications, renewals, recurrent training, notices, and continued eligibility.

24. Reports, Forms, and Data Exports

The Services may generate or export PDFs, spreadsheets, CSV files, summaries, logs, customer records, operational reports, compliance reports, or other documents. Reports and exports are compilations of Customer Data, Third-Party Data, calculations, templates, and system logic. They are not certified, audited, notarized, or approved by a government agency unless SprayLogic expressly states otherwise in a signed writing.

Customer must review every report before relying on, signing, distributing, or submitting it. Customer is responsible for making corrections, adding required information, using the correct form, obtaining signatures, meeting deadlines, and confirming acceptance by the intended recipient.

File formatting, formulas, pagination, timestamps, character encoding, and imported or exported data may change or contain errors. SprayLogic does not guarantee compatibility with another system or that an export will preserve every field, attachment, relationship, or formatting element.

25. Alerts, Reminders, Emails, and Notifications

The Services may provide in-app alerts, emails, text messages, push notifications, reminders, warnings, or status indicators. Notifications may be delayed, duplicated, routed to spam, blocked by device settings, sent to outdated contact information, affected by third-party providers, or not delivered at all.

Notifications are supplemental conveniences and are not a substitute for Customer's own calendars, inspection systems, weather monitoring, regulatory tracking, emergency procedures, or direct communication. Customer remains responsible for every deadline, renewal, maintenance action, application decision, safety step, and legal obligation whether or not a notification is sent or received.

26. Customer's Operational Responsibility

CUSTOMER RETAINS SOLE AND EXCLUSIVE CONTROL OVER, AND RESPONSIBILITY FOR, ALL AVIATION, APPLICATION, AGRONOMIC, CHEMICAL, EQUIPMENT, SAFETY, BUSINESS, AND REGULATORY DECISIONS.

Without limitation, SprayLogic does not:

  • operate, command, control, dispatch, or supervise an aircraft;
  • authorize a flight or determine airspace availability;
  • determine whether a pilot, visual observer, applicator, or employee is qualified, trained, fit, licensed, insured, or legally authorized;
  • select a pesticide, fertilizer, adjuvant, seed, biological product, or other substance;
  • determine a legal or appropriate application rate, use site, crop, target pest, timing, preharvest interval, restricted-entry interval, buffer, setback, or restriction;
  • determine tank-mix compatibility, mixing order, water quality, agitation, formulation equivalency, or crop safety;
  • select or approve nozzles, atomizers, droplet size, pressure, flow, swath, altitude, speed, payload, release height, route, or aircraft settings;
  • determine whether weather, field, crop, terrain, obstacle, personnel, livestock, or neighboring-property conditions are suitable;
  • inspect or certify an aircraft, battery, charger, generator, pump, tank, vehicle, trailer, or other equipment;
  • interpret law, pesticide labeling, FAA authorization, insurance coverage, or contractual obligations for Customer;
  • guarantee efficacy, yield, crop safety, drift control, regulatory compliance, profitability, customer payment, or operational results; or
  • provide legal, agronomic, aviation, engineering, insurance, environmental, or safety advice.

Customer must conduct its own preflight, pre-application, label, equipment, site, weather, personnel, and regulatory review. Customer is responsible for stopping or modifying an operation whenever conditions are unsafe, unlawful, inconsistent with labeling, or otherwise unsuitable, regardless of any information displayed by the Services.

27. Customer's Legal and Regulatory Responsibilities

Customer is solely responsible for complying with all laws, regulations, orders, permits, labels, bulletins, licenses, exemptions, waivers, contracts, insurance requirements, and industry standards that apply to Customer's operations. These may include, without limitation, FAA requirements governing unmanned aircraft and agricultural aircraft operations, EPA and state pesticide requirements, worker-protection requirements, hazardous-material and transportation requirements, privacy laws, employment laws, tax laws, and local restrictions.

Customer is responsible for maintaining required aircraft registrations, operating certificates, remote-pilot certificates, exemptions, waivers, applicator licenses, business licenses, insurance, training, medical qualifications where applicable, and all other authorizations. Customer must ensure that employees and contractors comply with the same requirements.

SprayLogic's provision of a field, feature, checklist, template, report, or data element does not mean that the element is required, sufficient, current, or applicable to Customer's circumstances.

28. Regulatory and Legal Changes

Laws, regulations, agency guidance, pesticide registrations, labels, bulletins, exemptions, waivers, forms, filing procedures, and technical standards may change at any time. SprayLogic may update the Services to reflect changes but has no obligation to identify every change or update the Services before a change becomes effective.

Customer must independently monitor official sources and promptly adapt its operations. Continued availability of an older field, template, label, report, workflow, or setting does not mean that its use remains legal or appropriate.

29. No Emergency, Incident-Response, or Life-Safety Use

The Services are not designed, tested, or intended for emergency dispatch, accident response, spill response, medical response, fire response, aircraft tracking, collision avoidance, search and rescue, hazardous-condition monitoring, or any use in which failure or delay could reasonably result in death, personal injury, substantial property damage, or environmental harm.

In an emergency or suspected incident, Customer must contact appropriate emergency responders, regulators, landowners, insurers, manufacturers, medical professionals, and other responsible parties directly. Customer must not rely on SprayLogic support, alerts, or records as an emergency communication channel.

30. Customer Data Ownership and Limited Processing License

As between SprayLogic and Customer, Customer retains ownership of Customer Data. Customer grants SprayLogic and its contracted service providers a limited, worldwide, non-exclusive, royalty-free right during and after the Subscription term only as reasonably necessary to host, copy, transmit, format, process, secure, back up, restore, and display Customer Data to provide and support the Services, follow Customer instructions, protect the Services, and comply with law.

SprayLogic does not acquire ownership of Customer Data and does not sell, rent, or use Customer Data for third-party advertising or unrelated commercial purposes.

Customer represents and warrants that it owns Customer Data or has all rights, notices, permissions, and consents necessary to provide and use Customer Data through the Services and to grant the limited processing rights above. Customer is responsible for the legality, accuracy, quality, integrity, and appropriateness of Customer Data.

Customer must not upload protected health information, Social Security numbers, complete payment-card data, full government identification numbers, or other highly sensitive personal information unless SprayLogic expressly authorizes the applicable data type and appropriate written terms are in place.

31. Aggregated and De-Identified Service Data

SprayLogic may create aggregated or de-identified technical and usage information that does not reasonably identify Customer, an Authorized User, another individual, a specific field, or a specific operation. SprayLogic may use that information internally for security, system reliability, capacity planning, troubleshooting, and improvement of the Services.

SprayLogic will not sell aggregated or de-identified information derived from Customer Data or disclose it to third parties for advertising or independent commercial use.

32. Privacy

SprayLogic's collection and handling of personal information is described in the SprayLogic Privacy Policy, which is incorporated into these Terms by reference. Customer is responsible for providing all required privacy notices and obtaining all required consents from Authorized Users, employees, contractors, customers, landowners, and other individuals whose personal information Customer provides to the Services.

If Customer's use requires a data processing addendum or other privacy terms, those terms apply only if separately executed by SprayLogic. Customer may not use the Services in a manner that causes SprayLogic to violate applicable privacy or data-protection law.

33. Data Security

SprayLogic uses commercially reasonable administrative, technical, and organizational safeguards designed to protect Customer Data. However, no internet transmission, cloud service, device, credential, or storage system is completely secure. SprayLogic does not guarantee that the Services will be immune from unauthorized access, malware, data loss, interception, human error, or security incidents.

Customer is responsible for securing its devices, networks, email accounts, credentials, exports, local files, and integrations; limiting Authorized User access; removing access when personnel change; and maintaining appropriate endpoint protection and internal policies.

34. Security Backups, Retention, Exports, and Deletion

SprayLogic stores active Customer Data as necessary to provide the Services. SprayLogic may also maintain encrypted or otherwise protected backup copies solely for security, disaster recovery, system integrity, incident response, and business continuity. Backups are not maintained as a customer-facing archival service and are not used for advertising, data brokerage, or unrelated commercial purposes.

Customer must regularly export and maintain independent, secure copies of records that are legally required, operationally important, or difficult to replace. SprayLogic does not guarantee that an individual record can be restored from a backup or that backups will satisfy Customer's legal record-retention obligations.

After cancellation or termination, Customer's access may end immediately or at the end of the paid term. SprayLogic may delete active Customer Data after a commercially reasonable transition period. Residual copies may remain temporarily in security backups until overwritten through ordinary backup cycles, or longer when preservation is required by law, legal process, or a valid dispute hold.

Customer is responsible for exporting desired data before access ends. SprayLogic has no obligation to retain or restore deleted Customer Data unless required by law or expressly agreed in writing.

35. Government and Legal Requests

SprayLogic may preserve, access, or disclose Customer Data when it reasonably believes disclosure is required by law, subpoena, court order, search warrant, regulatory demand, governmental request, or legal process; is necessary to protect rights, safety, security, or property; or is necessary to investigate fraud, abuse, or violations of these Terms.

Where legally permitted and commercially reasonable, SprayLogic may notify Customer of a request directed specifically to Customer Data. SprayLogic may charge reasonable costs incurred in responding to unusually burdensome requests attributable to Customer.

36. Third-Party Service Providers and Integrations

SprayLogic relies on contracted third-party providers to operate the Services, including cloud hosting, data storage and backup, authentication, email delivery, security monitoring, support tools, weather services, mapping services if enabled, and Stripe for Subscription payment processing. These providers process only the information reasonably necessary to perform their services for SprayLogic or Customer.

Stripe receives payment, billing, transaction, device, and fraud- prevention information necessary to process Subscription charges. SprayLogic does not send spray logs, chemical application records, field boundaries, fleet records, or compliance documents to Stripe for payment processing.

SprayLogic does not sell or rent Customer Data and does not disclose Customer Data to third parties for their own advertising, marketing, or unrelated commercial purposes. Customer Data may be processed by service providers acting for SprayLogic, disclosed at Customer's direction, or disclosed when required by law as described in these Terms and the Privacy Policy.

Third-Party Services are governed by their own terms and privacy practices. SprayLogic does not control and is not responsible for the accuracy, availability, performance, or continued operation of a third-party service. An integration may be changed, limited, suspended, or discontinued if the provider changes its technology, terms, data access, pricing, or service.

37. Government and Public-Source Data

SprayLogic may display information attributed to the EPA, NOAA, FAA, state agencies, local authorities, public databases, or other government sources. Such information is Third-Party Data. SprayLogic does not speak for, act on behalf of, or obtain endorsement from any government agency.

Government information may be revised, withdrawn, delayed, incomplete, unavailable, or presented differently from the official source. Customer must consult the current official publication, database, order, label, bulletin, authorization, or agency representative before acting. If information displayed by SprayLogic conflicts with an official source, the official source controls.

38. Customer Support

SprayLogic may provide support through email, in-app messaging, help content, or other channels. Support availability, hours, response times, scope, and priority may vary by Subscription and issue severity.

Unless expressly agreed in a signed service-level agreement, SprayLogic does not guarantee a response time, resolution time, particular remedy, phone support, on-site support, or availability outside normal business hours. Support personnel do not provide emergency, legal, regulatory, aviation, chemical, agronomic, accounting, or safety advice.

39. SprayLogic Intellectual Property

SprayLogic and its licensors own all right, title, and interest in the SprayLogic Technology, including all copyrights, trademarks, service marks, trade dress, patents, patent applications, trade secrets, database rights, know-how, and other intellectual-property rights.

"SprayLogic," SprayLogic logos, product names, interface elements, and related marks are owned by SprayLogic and may not be used without prior written permission. Customer may not imply sponsorship, endorsement, affiliation, or partnership without authorization.

Any configuration, customization, update, enhancement, derivative work, workflow, template, calculation method, or improvement to the Services created by or for SprayLogic remains SprayLogic Technology, even if developed in response to Customer feedback or requirements, except for Customer Data embedded in it.

40. Feedback

If Customer or an Authorized User provides an idea, suggestion, enhancement request, correction, workflow, concept, or other feedback, Customer grants SprayLogic a perpetual, irrevocable, worldwide, sublicensable, transferable, royalty-free right to use, reproduce, modify, commercialize, and incorporate that feedback without restriction or compensation. Customer is not required to provide feedback.

41. Confidentiality

Each party may receive non-public information that is identified as confidential or that reasonably should be understood to be confidential given its nature and the circumstances of disclosure ("Confidential Information"). Confidential Information does not include information that the receiving party can demonstrate was lawfully known without restriction, becomes public through no breach, is received lawfully from a third party without confidentiality duty, or is independently developed without use of the disclosing party's Confidential Information.

The receiving party will use the other party's Confidential Information only to perform or exercise rights under these Terms and will protect it using reasonable care, at least equal to the care used for its own similar information. Disclosure may be made to personnel, contractors, professional advisors, and service providers with a need to know and appropriate confidentiality obligations, or when required by law.

SprayLogic Technology, non-public product plans, pricing not publicly offered, security information, and technical information are SprayLogic's Confidential Information. Customer Data is Customer's Confidential Information, subject to SprayLogic's rights under these Terms and the Privacy Policy.

42. Suspension and Access Restrictions

SprayLogic may suspend, restrict, or disable access to some or all of the Services if SprayLogic reasonably believes: Customer has failed to pay amounts due; Customer or an Authorized User has violated these Terms; use presents a security, legal, fraud, abuse, or service-integrity risk; suspension is required by law or a third-party provider; or continued access could harm SprayLogic, another customer, or a third party.

Where reasonably practicable, SprayLogic will provide notice and an opportunity to cure before suspension. SprayLogic may act immediately when delay could create material risk. Customer remains responsible for fees during a suspension caused by Customer's breach or nonpayment.

43. Termination

Either party may terminate these Terms if the other party materially breaches them and fails to cure the breach within thirty (30) days after written notice, except that no cure period is required for a breach that cannot reasonably be cured, unlawful use, fraud, intentional security abuse, or infringement or misappropriation of intellectual property.

SprayLogic may terminate a free Account or inactive Account at any time upon reasonable notice. SprayLogic may also terminate the Services as a whole, in which case SprayLogic will provide reasonable notice where practicable and, for a prepaid paid Subscription, may provide a prorated refund for the unused period unless termination results from Customer's breach or circumstances for which no refund is required under these Terms.

44. Effect of Expiration or Termination

Upon expiration or termination, Customer's license and right to use the Services end. Customer must stop accessing the Services and using SprayLogic Technology. Accrued payment obligations remain due. Customer is responsible for exporting data before access ends as described in Section 34.

Termination does not relieve either party of obligations or liabilities accrued before termination. Provisions that by their nature should survive will survive, including ownership, confidentiality, payment, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and miscellaneous provisions.

45. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, SPRAYLOGIC TECHNOLOGY, DOCUMENTATION, THIRD-PARTY DATA, REPORTS, CALCULATIONS, ALERTS, AND ALL RELATED MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND.

SprayLogic disclaims all express, implied, statutory, and other warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, completeness, reliability, availability, security, compatibility, quality, regulatory compliance, and results.

SprayLogic does not warrant that the Services will be uninterrupted, error-free, secure, timely, complete, compatible with Customer's systems, or free from harmful components; that defects will be corrected; that data will never be lost; that alerts will be delivered; that calculations or reports will be accurate; or that the Services will meet Customer's needs, produce a particular result, improve profitability, prevent loss, or satisfy a regulator, insurer, customer, or third party.

No oral or written information, statement, demonstration, support response, marketing material, roadmap, or advice from SprayLogic creates a warranty unless expressly stated in a signed written agreement by an authorized representative of SprayLogic.

46. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPRAYLOGIC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST SAVINGS, LOSS OF GOODWILL, LOSS OR CORRUPTION OF DATA, BUSINESS INTERRUPTION, COST OF SUBSTITUTE SERVICES, OR LOSS OF USE, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

Without limiting the foregoing, SprayLogic will not be liable for losses arising from or relating to crop injury, crop loss, reduced yield, ineffective treatment, reapplication, over-application, under-application, chemical incompatibility, drift, off-target movement, environmental contamination, personal injury, property damage, aircraft damage, aircraft crash, battery failure, equipment failure, trespass, regulatory investigation, fines, penalties, license action, permit action, insurance denial, customer dispute, missed deadline, inaccurate record, inaccurate calculation, weather conditions, mapping error, third-party outage, or operational decision.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPRAYLOGIC'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE TOTAL SUBSCRIPTION FEES ACTUALLY PAID BY CUSTOMER TO SPRAYLOGIC FOR THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT FIRST GIVING RISE TO LIABILITY.

The limitations apply regardless of the legal theory, including contract, tort, negligence, strict liability, warranty, statute, or otherwise, and apply even if a remedy fails of its essential purpose. Multiple claims do not expand the limitation. Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.

Customer acknowledges that the fees reflect this allocation of risk and that SprayLogic would not provide the Services on the same terms without these limitations.

47. Indemnification

Customer will defend, indemnify, and hold harmless SprayLogic and its members, managers, officers, employees, contractors, licensors, service providers, and affiliates from and against claims, demands, actions, investigations, proceedings, damages, judgments, settlements, fines, penalties, losses, liabilities, costs, and reasonable attorneys' fees arising out of or relating to:

  • Customer's or an Authorized User's use of the Services;
  • Customer's aviation, chemical application, agricultural, employment, transportation, or other business operations;
  • bodily injury, death, crop injury, property damage, trespass, drift, contamination, spill, aircraft incident, or environmental harm caused by Customer or persons acting for Customer;
  • Customer's violation of law, pesticide labeling, permit, certificate, exemption, waiver, license, insurance requirement, or contract;
  • Customer Data, including allegations that Customer Data infringes, misappropriates, or violates a third party's intellectual-property, privacy, confidentiality, publicity, or other rights;
  • Customer's products, services, representations, reports, records, or agreements with customers, employees, contractors, landowners, or other third parties; or
  • Customer's breach of these Terms.

SprayLogic will provide reasonably prompt notice of an indemnified claim and reasonable cooperation at Customer's expense. Customer may control the defense with counsel reasonably acceptable to SprayLogic, but may not settle a claim in a manner that admits fault by, imposes obligations on, or fails to fully release SprayLogic without SprayLogic's written consent. SprayLogic may participate with counsel of its choice at its own expense.

48. Force Majeure

SprayLogic will not be liable for delay, interruption, degradation, data unavailability, or failure to perform caused by events beyond its reasonable control, including acts of God; severe weather; flood; fire; earthquake; epidemic; pandemic; war; terrorism; civil unrest; labor dispute; utility failure; internet or telecommunications failure; hosting, cloud, CDN, DNS, domain, certificate, Stripe, or other payment-processor outage; government database or API outage; NOAA, EPA, FAA, mapping, or other third-party failure; cyberattack; denial-of-service attack; malware; supply shortage; governmental action; legal restriction; or changes by a critical third-party provider.

SprayLogic will use commercially reasonable efforts to mitigate the effect of a force majeure event but is not required to incur unreasonable cost, violate law, or obtain substitute services on materially different terms.

49. Informal Dispute Resolution

Before initiating arbitration or litigation permitted by these Terms, the complaining party must provide written notice describing the dispute, relevant facts, requested relief, and contact information. Notice to SprayLogic must be sent by email to support@spraylogic.co with the subject line "Legal Notice." The parties will attempt in good faith to resolve the dispute for at least thirty (30) days after receipt of notice.

This informal process does not prevent a party from seeking temporary injunctive relief when necessary to prevent immediate and irreparable harm or from filing to preserve a claim before an applicable limitations period expires.

50. Binding Arbitration Agreement

EXCEPT FOR THE LIMITED EXCEPTIONS BELOW, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICES, CUSTOMER'S ACCOUNT, OR THE RELATIONSHIP BETWEEN THE PARTIES WILL BE RESOLVED BY FINAL AND BINDING ARBITRATION, NOT IN COURT.

The arbitration will be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and Mediation Procedures then in effect. The Federal Arbitration Act will govern the interpretation and enforcement of this arbitration agreement. Unless the parties agree otherwise, the arbitration will be conducted by one neutral arbitrator in the State of Mississippi, in the county where SprayLogic maintains its principal place of business, or remotely if ordered by the arbitrator.

The arbitrator may award any individual remedy available under applicable law that is not validly limited by these Terms and may award reasonable attorneys' fees and costs when authorized by law or contract. The arbitrator must issue a reasoned written decision. Judgment on the award may be entered in any court of competent jurisdiction.

Either party may bring an individual claim in a court of competent small claims jurisdiction if the claim qualifies and remains individual. Either party may seek temporary or preliminary injunctive relief in court to protect intellectual property, Confidential Information, data security, or prevent unauthorized access or misuse while arbitration is pending.

51. Class Action and Jury Trial Waiver

EACH PARTY WAIVES THE RIGHT TO A TRIAL BY JURY. EACH PARTY MAY BRING CLAIMS ONLY IN ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN A CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE ACTION OR ARBITRATION.

The arbitrator may not consolidate claims of different customers or preside over a representative or class proceeding without the written consent of all parties. If the class-action waiver is finally determined unenforceable as to a particular claim or remedy, that claim or remedy will proceed in court after all arbitrable claims are completed.

52. Governing Law and Court Venue

These Terms and any dispute not subject to arbitration are governed by the laws of the State of Mississippi, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs the arbitration agreement.

Subject to Sections 49 through 51, the state and federal courts located in Mississippi in the county and federal district where SprayLogic maintains its principal place of business will have exclusive jurisdiction. Each party consents to personal jurisdiction and venue in those courts and waives objections based on inconvenient forum.

53. Time Limit to Bring Claims

To the maximum extent permitted by law, any claim arising out of or relating to the Services or these Terms must be filed within one (1) year after the event giving rise to the claim was first discovered or reasonably should have been discovered. A claim not filed within that period is permanently barred. This provision does not shorten a period that applicable law does not permit the parties to shorten.

54. Electronic Communications and Notices

Customer consents to receive agreements, disclosures, notices, receipts, subscription communications, security messages, and other transactional communications electronically, including by email, in-app notice, or posting within the Services. Electronic communications satisfy any legal requirement that a communication be in writing to the extent permitted by law.

Customer must maintain a current email address and is responsible for reviewing communications. Notice is effective when sent to the email address associated with the Account, displayed in the Services, or delivered as otherwise stated in these Terms. Marketing communications are subject to applicable consent and opt-out requirements.

55. Assignment

Customer may not assign or transfer these Terms, an Account, or a Subscription without SprayLogic's prior written consent, including by merger, reorganization, change of control, or operation of law. SprayLogic may assign these Terms in connection with a merger, acquisition, financing, corporate reorganization, sale of assets, or to an affiliate or successor. An unauthorized assignment is void.

56. Independent Contractors; No Agency

The parties are independent contractors. These Terms do not create a partnership, joint venture, franchise, fiduciary relationship, agency, employment relationship, or exclusive arrangement. Neither party may bind the other or make representations on the other's behalf.

57. Order of Precedence

If a conflict exists among applicable documents, a separately signed agreement expressly modifying these Terms controls over an Order Form; an Order Form controls over these Terms only as to the specific commercial terms it addresses; these Terms control over Documentation, marketing materials, and website content; and the Privacy Policy controls regarding the handling of personal information. Purchase-order terms supplied by Customer are rejected and have no effect unless expressly accepted in a writing signed by SprayLogic.

58. Severability

If a provision of these Terms is held invalid, illegal, or unenforceable, it will be enforced to the maximum extent permitted and modified only as necessary to make it enforceable. The remaining provisions will remain in full force. This section is subject to the specific severability rule in the class-action waiver.

59. No Waiver

A failure or delay in exercising a right does not waive that right. A waiver is effective only if in writing and signed by an authorized representative of the waiving party. A waiver on one occasion does not waive a later breach or any other provision.

60. Survival

Sections concerning accrued payments, restrictions, Customer Data, aggregated data, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and any provisions that by their nature should survive will survive expiration or termination.

61. Changes to These Terms

SprayLogic may update these Terms from time to time. The revised Terms will state a new "Last Updated" date. For material changes, SprayLogic may provide notice by email, in-app message, or prominent posting before the changes become effective when reasonably practicable.

Unless a different date is stated, revised Terms become effective when posted. Customer's continued use of the Services after the effective date constitutes acceptance. If Customer does not agree to revised Terms, Customer must stop using the Services and cancel the Subscription before the changes take effect. Changes do not retroactively alter a dispute that arose before the revised Terms became effective unless the parties agree otherwise.

62. Entire Agreement

These Terms, the Privacy Policy, each applicable Order Form, and any additional terms expressly incorporated by reference constitute the entire agreement between Customer and SprayLogic concerning the Services and supersede prior or contemporaneous proposals, statements, communications, and agreements concerning the same subject matter.

Headings are for convenience only. The words "including" and "includes" mean "including without limitation." The singular includes the plural and vice versa where appropriate. "Written" and "in writing" include electronic form.

63. Contact Information

Questions, legal notices, and requests concerning these Terms may be directed to:

Email: support@spraylogic.co